Thank you for ordering from https://innivellc.com
If for any reason, you are not completely satisfied with a purchase We invite You to review our policy on refunds. The following terms are applicable for any products that you purchased with us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by you to purchase Goods from Us.
- Service refers to the Website.
- Website refers to innive accessible from https://innive.com/.
- You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
- Once your monthly box arrives and you cancel your order, the current box will not be taken back. Your cancelation will be applicable from the next month onwards. You will automatically stop receiving your #innive from the succeeding month of your cancellation.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
- By visiting this page on our website: https://innivellc.com
Conditions for Refund
In order for the Goods to be eligible for a refund, please make sure that:
- Your order was made in the last 7 days.
- After your order cancellation, you will be eligible for only 50% refund.
- Once your product is shipped, your cancellation will not be applicable.
- You will receive your refund in 7-10 business days.
We reserve the right to refuse refund of any merchandise that does not meet the above return conditions in our sole discretion.
Damaged Goods
- If you receive damaged parcels, we will replace them with new ones within 7-10 business days.
Contact Us
If you have any questions about our Refund Policy, please contact us:
By visiting this page on our website: https://innivellc.com